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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Layla

August 18, 2025

5  out of  5
rating by Layla
"Bethann did an amazing job and helped me with everything i needed, she made it very simple for me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashlie Pelletier

July 25, 2025

5  out of  5
rating by Ashlie Pelletier
"Switching to State Farm was the best thing I did! They saved me so much money, are easy to work with, and try to find even more deals to help me save money. Zach Gooden and his coworkers have always been super helpful whenever I have a question!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zakary Brummett

July 22, 2025

5  out of  5
rating by Zakary Brummett
"MONICA IS AMAZING AND SO EASY TO WORK WITH! I went from paying $300 a month with my previous company to now paying almost half of that!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Darin McCollum

July 10, 2025

5  out of  5
rating by Darin McCollum
"Wonderful people ❤️ , always there when needed , would definitely recommend them 👍"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Debbie Miller

June 25, 2025

5  out of  5
rating by Debbie Miller
"This Company has excellent Coustomer Service,and very helpfull"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Becky Harris

June 20, 2025

5  out of  5
rating by Becky Harris
"Beth ann is so helpful. excellent service!"
We responded:
"Thanks a ton for the awesome 5-star review! We’re thrilled you had a great experience. Looking forward to your next visit! 🌟 "
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Alan Rosenberger

June 20, 2025

5  out of  5
rating by Alan Rosenberger
"Everyone is always so friendly and very eager to help and always take care of any of my concerns."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you feel supported and cared for by our team. Your satisfaction is our top priority, and we’re always here to help! 😊"
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Jonah Spencer

June 19, 2025

5  out of  5
rating by Jonah Spencer
"Beth Ann was extremely professional, and helpful through my whole process! I 10/10 would recommend anyone to her, she is knowledgeable, friendly, and extremely good at what she does!!"
We responded:
"Thank you for your kind words! We're so glad to hear that Beth Ann provided you with excellent service. Your recommendation means a lot to us! If you need anything else, feel free to reach out. Have a great day! 😊"
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David Peters

June 18, 2025

5  out of  5
rating by David Peters
"They have always been helpful with any situation that arised .2 thumbs up"
We responded:
"Thanks for the awesome feedback! We’re glad to hear we've been helpful in any situation. Two thumbs up right back at you! If you need anything else, just let us know! 👍😊"
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Rebecca Zoeckler

June 18, 2025

5  out of  5
rating by Rebecca Zoeckler
"Monica is always ever helpful. I’m glad to be back with State Farm."
We responded:
"Thank you for your kind words! We're thrilled to hear that Monica has been so helpful and that you're back with State Farm. If you need anything else, just let us know! 😊"
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Travers TV

June 17, 2025

5  out of  5
rating by Travers TV
"I wouldn't recommend going anywhere else for insurance. This place has the best team and they really care about all of your needs. When it comes to insurance it's all about trust. Also, there is a girl there named Beth Anne, she is just the sweetest and always goes above and beyond."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our team. Building trust with our clients is incredibly important to us, and it’s heartwarming to know that Beth Anne made a lasting impression. We truly appreciate your recommendation and look forward to serving you again! 😊"
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David Spiller

June 14, 2025

5  out of  5
rating by David Spiller
"The ladies at the front desk was very helpful!"
We responded:
"Hello David, Thank you so much for your kind words! We're thrilled to hear that our front desk team was able to assist you. We pride ourselves on providing excellent service, and your feedback truly brightens our day. If you need anything else in the future, don’t hesitate to reach out. We look forward to seeing you again soon!"
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Jordan Ward

June 13, 2025

5  out of  5
rating by Jordan Ward
"Beth Ann was great to work with! Very satisfied."
We responded:
"Thank you for your review! We're so glad to hear that Beth Ann provided you with great service. If you have any insurance needs, we're here to help in Du Quoin, IL. We appreciate your support!"
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Natalie Brand

June 12, 2025

5  out of  5
rating by Natalie Brand
"I always feel like they are very knowledgeable when I have a question."
We responded:
"Thank you for your kind words! We're thrilled to hear you find our team knowledgeable about insurance. We're always here to help you in Du Quoin, IL. Don’t hesitate to reach out with any questions!"
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Domenique Vigiano

June 10, 2025

5  out of  5
rating by Domenique Vigiano
"Beth Ann was super helpful. Very professional and courteous. Answered any questions I had and was willing to go above and beyond for her clients. 10/10 recommend her for any of your insurance needs!"
We responded:
"Beth Ann is great! Thank you for letting us take care of your insurance needs!"
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Jennifer Young

May 29, 2025

5  out of  5
rating by Jennifer Young
"Great group of people to have looking out for your best interests. They listen and get things done. Highly recommend."
We responded:
"Jennifer, thank you for the kind words! "
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Judi Hart

May 14, 2025

5  out of  5
rating by Judi Hart
"The ladies at the front desk are always so helpful!"
We responded:
"Ashlyn and Beth Ann are great! thank you for the review!"
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Keely McDonald

April 21, 2025

5  out of  5
rating by Keely McDonald
"Beth Ann had been the absolute best to work with. She’s made everything run so smoothly for me and my family!"
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Jana Klamm

April 17, 2025

5  out of  5
rating by Jana Klamm
"Friendly, knowledgeable service every single time."
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Rhonda Knapp

April 15, 2025

5  out of  5
rating by Rhonda Knapp
"Monica is always helpful and goes above and beyond to meet all our needs."
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flex martel

April 14, 2025

5  out of  5
rating by flex martel
"What an outstanding costumer service, the ladies at the front desk were very helpful and cooperative, absolutely helped me out a lot, thank you!"
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3 GanG

March 7, 2025

5  out of  5
rating by 3 GanG
"Girls at the front desk were very respectful and helped me with all my needs!"
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Adrian Brand

March 7, 2025

5  out of  5
rating by Adrian Brand
"Very kind and helpful staff. Highly recommend 👌 👍 👏"
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T Brown

February 18, 2025

5  out of  5
rating by T Brown
"I can't say enough great things about Zach Gooden and his team! They are always very helpful, knowledgeable, and willing to go the extra mile to ensure I am taken care of. They take the time to explain details, answer my questions, and make the insurance process smooth and stress free! They are also very dedicated to the community and genuinely care about the people they serve. The Zach Gooden State Farm Insurance Agency is committed to making a difference by combining top notch customer service and supporting community values!!"
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Tana Simcox

December 10, 2024

5  out of  5
rating by Tana Simcox
"Superb customer service. The girls at the front desk are always willing to help in any way. And very quickly too. I feel comfortable with them handling my car insurance needs."