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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raven A

July 2, 2026

5  out of  5
rating by Raven A
"Monica is amazing! Very personable, and quick to get things done, while also being very informative of your decisions!"
We responded:
"Thank you for the 5-star review, Raven! Here on State Farm Agent Zach Gooden’s Team, we are proud to serve our community and appreciate your recognition. "
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Brady Barnett

July 2, 2026

5  out of  5
rating by Brady Barnett
"Couldn’t have had a better experience with this State Farm branch. Their prices are cheaper than anywhere else I have found and Paige was extremely helpful over the phone. Thanks to the lower rates and Paige’s amazing customer service, I believe I will stick with State Farm for the foreseeable future."
We responded:
"Brady, thank you for your wonderful review of State Farm Agent Zach Gooden’s Team!"
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Nicole Ansley

July 2, 2026

5  out of  5
rating by Nicole Ansley
"Beth and Paige were very helpful and kind on the phone! I highly recommend them and Zach!"
We responded:
"Thanks so much for the fantastic rating, Nicole! We are so glad you had a positive experience with us here on State Farm Agent Zach Gooden’s Team. If there is anything we can do for you in the future, just give us a shout! "
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paige lee

July 2, 2026

5  out of  5
rating by paige lee
"Beth and Monica are rockstars at answering all my questions and concerns regarding all the policies they offer! Always so kind and helpful"
We responded:
"Thank you so much for the 5-star rating, paige! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Mary Ann Williams

July 2, 2026

5  out of  5
rating by Mary Ann Williams
"They were amazing!!!"
We responded:
"We appreciate your review, Mary. We are so happy that you had such a wonderful experience with State Farm Agent Zach Gooden’s Team here in Du Quoin ! "
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Lawrence Abbott

June 29, 2026

5  out of  5
rating by Lawrence Abbott
"Was able to save family money for same coverage thanks Monica"
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Tom Spell

June 3, 2026

5  out of  5
rating by Tom Spell
"They have my back when I need them!!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Zach Gooden’s Team. "
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A Chaffin

May 27, 2026

5  out of  5
rating by A Chaffin
"Beth was really great to work with! She was very energetic and helpful, she helped me get cheaper insurance and I'm very happy with my new policy."
We responded:
"A, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Charles ODell

May 26, 2026

5  out of  5
rating by Charles ODell
"Very helpful was a pleasant and informative visit and review all questions answered.
Thankyou for all your help.
Charles ODell"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Zach Gooden’s Team. "
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Rebeccah Pulke

May 8, 2026

5  out of  5
rating by Rebeccah Pulke
"Monica was so helpful and patient. Not only did she work around our schedule to meet with us, but she took the time to explain everything throughly and answer any questions we had. She has made the transition process from our previous insurance to State Farm seamless, easy, and and stress free."
We responded:
"Thank you for the fantastic review, Rebeccah! We are always here to help with your insurance needs here in Du Quoin . "
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Tiyon Bardo-Spiller

April 15, 2026

5  out of  5
rating by Tiyon Bardo-Spiller
"Was very wonderful and helpful today thank you so much!!"
We responded:
"We appreciate your review, Tiyon. We are so happy that you had such a wonderful experience with State Farm Agent Zach Gooden’s Team here in Du Quoin ! "
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Kylie sims

March 25, 2026

5  out of  5
rating by Kylie sims
"A lady named Bethan helped me and was very helpful!"
We responded:
"Kylie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Zach Gooden’s Team here in our Du Quoin office. "
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Sherry George

March 19, 2026

5  out of  5
rating by Sherry George
"Helpful, patient, Kind!"
We responded:
"Thanks so much for the fantastic rating, Sherry! We are so glad you had a positive experience with us here on State Farm Agent Zach Gooden’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jean Ann Wheatley

March 3, 2026

4  out of  5
rating by Jean Ann Wheatley
"Very professional,and you,s make it easy to understand policy"
We responded:
"Thank you for the great review, Jean. We appreciate you taking the time to review State Farm Agent Zach Gooden’s Team here in our Du Quoin office! "
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Brooke Lueker

February 6, 2026

5  out of  5
rating by Brooke Lueker
"Beth was great to work with! Great communication and she made my transition to State Farm easier than I thought it could be!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Zach Gooden’s Team here in Du Quoin . "
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Riley Basenberg

January 30, 2026

5  out of  5
rating by Riley Basenberg
"Great service, love the workers, great insurance. State Farm da goat"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Zach Gooden’s Team here in Du Quoin . "
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Bradley Griffith

December 19, 2025

5  out of  5
rating by Bradley Griffith
"Zach and Monica are both top-notch!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wednesday 80

December 9, 2025

5  out of  5
rating by Wednesday 80
"Monica from State Farm is absolutely the best! Amazing costumer service skills. Extremely helpful and will do anything she can to help you out."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Austin Thomas

December 2, 2025

5  out of  5
rating by Austin Thomas
"Thank you Beth."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cynthia Lemmons

November 28, 2025

5  out of  5
rating by Cynthia Lemmons
"Home Owner's Insurance has sky rocketed, thinking it was just State Farm, I started searching for the same coverage, at a lower price. That did not happen! I stayed with State Farm- at the DuQuoin location! Monica answered all my question, and they beat my quotes!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robert Mezo

November 20, 2025

5  out of  5
rating by Robert Mezo
"Thank you for calling me Beth. You saved me $45 a month on insurance. I know that doesn't sound like much but when you don't have the extra money that really helps. You were very helpful and polite thank you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Paul Henry

November 18, 2025

5  out of  5
rating by Paul Henry
"Was gone from State Farm for a while .. soo glad to be back with them, Monica is the best !! She listens to my needs and got me the plan I needed .. highly recommend.. great customer service!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Peggy Ruff

November 18, 2025

5  out of  5
rating by Peggy Ruff
"They listened and answered questions with utmost intelligence and made me feel my needs was important to them. Very happy so far with their service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mary Sierens

October 9, 2025

5  out of  5
rating by Mary Sierens
"Monica went above and beyond to help with cat and renters insurance. I am at grateful and finally found a good insurance with a great representative. Heard my concerns and worked within my budget."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Layla

August 18, 2025

5  out of  5
rating by Layla
"Bethann did an amazing job and helped me with everything i needed, she made it very simple for me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"